| STANDARD
POSTAGE FEES |
| 500g
Express post platinum satchel |
$13.40 |
| 3kg
Express post platinum satchel |
$17.70 |
| 5kg
satchel / BOXED
(REGISTERED POST) |
$24.85 |
INSURANCE
- This service includes insurance for damage or loss in
transit.
Please contact us immediately to report any damage and retain damaged
packaging for inspection.
DELIVERY
TIME
-
Orders
are shipped the same day or the next day, we will let you
know immediately if there is going to be any delay. Delivery times vary
depending on your location and may take from 2 to 5 working days,
contact us to follow up if you have not received your delivery
within a reasonable time.
ORDER/PAYMENT
OPTIONS - Order by Telephone
or e-mail. Payments by direct deposit only.
INTERNATIONAL
ORDERS - Please contact us via e-mail with your order and we
will provide an accurate quotation on international shipping costs.
RETURNS
- If you are
not satisfied with a product you may return it to us for exchange,
credit or refund providing it is still in perfect condition and the
packaging is intact. Returns will not be accepted after 30 days. Please
contact us prior to returning an item.
FAULTY/DAMAGED
GOODS - If a
product is faulty please let us know as soon as possible. Return the
item to us and we will replace, exchange or refund as you request. In some circumstances it may be necessary for us to return a product to the
manufacturer or distributor to be assessed.
CONFIDENTIALITY
-
All
personal information is used only to ensure efficient delivery of your
order.
DownUnder fishing supplies® will not
under any circumstances give, sell, rent, or loan any
personally identifiable information to any third party.